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Frequently asked questions

Frequently asked questions
Destinations
Tequendama Hotel Medellín
All
Medellín
1 Accommodation
Tequendama Hotel Medellín
Bogotá
2 Accommodations
Tequendama Suites Bogotá
Hotel Windsor House
Villavicencio
1 Accommodation
Tequendama Hotel Campestre Villavicencio
Santa Marta
4 Accommodations
Tama Hotel Santa Marta
Ecohabs Tequendama - Parque Tayrona
Cabañas Tequendama - Parque Tayrona
Camping Tequendama - Parque Tayrona
Islas del Rosario
1 Accommodation
Hotel Rosario de Mar By Tequendama
Tierra Bomba, Cartagena de Índias
2 Accommodations
GIO Hotel Tama Cartagena
Marine Beach Club & Hotel
Cali
2 Accommodations
Tama Hotel Granada Real
Hotel Plaza Las Américas
Cundinamarca
3 hotels
Hotel Los Puentes
Hotel Mirador de Sumapaz
Hotel Refugio El Santuario
Check-in
05/04/2025
5
April, 2025
Saturday
Check-out
06/04/2025
6
April, 2025
Sunday
Rooms & people
1 room for 2 adults
Promotional code
Exclusive benefits on the official website of Tequendama Hoteles
The best price, guaranteed
The best price, guaranteed
Exclusive benefits
Exclusive benefits

with Tequendama Rewards

Free daily breakfast
Free daily breakfast
FREE Cancelation
FREE Cancelation
Discover our DAY PASSES in Medellin
BOOK DAY PASSES

Frequently asked questions about Tequendama Hotel Medellín
We solve your doubts!

Solve your doubts!

At Tequendama Hotel Medellín we have compiled the most frequently asked questions to provide you with clear and quick answers. Find information about reservations, services, location and more to make your stay perfect. If you do not find the answer you are looking for, do not hesitate to contact us, we will be happy to help you with anything you need.

Reservation center
FAQs

What is the hotel's cancellation policy?

  1. If the reserved rate has a flexible policy, the hotel will charge the first night as a penalty.
  2. If the reserved rate has a non-refundable policy, the hotel will charge 100% of the reservation.

I want to make 100% of the payment for my reservation. How can I do it?

You must contact the hotel reservations team so that a payment link is issued to you or bank details are provided to make the reservation payment in advance.

What method of payments do you receive?

Cash, American Express, VISA, Mastercard credit cards, virtual payments through payment forms, consignments.

I have a promotional code, how can I use it?

To use your promotional codes you must enter the Tequendama Hoteles platform and in the reservation box in the section (PROMO CODE) enter the word or code provided, select the hotel and the period.

Destinations
Check-in
5 April , 2025
Check-out
6 April , 2025
Rooms & people